1. The VRM’s Policy on Collecting Information
Non-Personal Information on the VRM Web Site
When you log into the VRM Web Site, the VRM automatically collects information about your Internet connection, including but not limited to: (i) the name of the Internet domain you used to access the Internet; (ii) the IP address of the web site from which you linked directly to the VRM Web Site; (iii) the date and time you accessed the VRM Web Site; and, (iv) the pages you visited. This information (“Non-Personal Information”) does not identify you personally. We use this Non-Personal Information to monitor the effectiveness of the VRM Web Site and to consider potential improvements to the VRM Web Site.
Purchases
When you purchase a ticket or product on the VRM Web Site or over the phone, we need to know your name, billing and shipping addresses, telephone number, e-mail address, and credit card information to process your order. Your credit card information will be used only as needed to process your transaction. When you purchase a ticket or product in person at the VRM, we may also request that you provide us with certain other Personal Information, such as your zip code and e-mail address. You may decide whether or not to provide such information. If you purchase a ticket to an event or promotion that we conduct jointly with another organization or company, we may share certain Personal Information about you, such as your name, address and e-mail address, with the relevant organization or company.
Memberships and Donations
When you purchase an VRM membership or make a donation to the VRM, we will ask you to provide us with the Personal Information we need to process your membership and/or to acknowledge your contribution. This information includes your name, billing and shipping addresses, telephone number, e-mail address, and credit card information. Your credit card information will be used only as needed to process your transaction.
Surveys
From time to time, the VRM may invite you to participate in surveys. You may decide whether or not you wish to complete such surveys, which may ask about your background, occupation, or similar questions. We use this information to help us better understand our visitors’ needs and interests, which in turn allows us to better meet your expectations. Our online surveys are powered by SurveyGizmo or other third party apps.
Contests
The VRM will occasionally offer visitors the opportunity to participate in contests or sweepstakes. If you choose to enter, you will need to provide your name and e-mail address so that we may contact you in connection with the contest. We may also request that you provide us with certain other information, such as your zip code, state of residence and grade in school.
VRM E-mail (VRM Mail)
As a service, the VRM offers the opportunity to subscribe to our e-mails. If you choose to subscribe, you will receive VRM Mail on the topics you choose. You may subscribe or unsubscribe at any time by following the simple instructions at the bottom of each e-mail. On occasion, the VRM may send e-mails to individuals who have provided us with their e-mail address, informing them of Museum events or promotions we think may be of interest.
VRM E-Cards
The VRM offers the opportunity to send e-cards featuring works in the VRM collection. If you choose to use our e-card service, you will need to provide your name and e-mail address, as well as the recipient’s name and e-mail address.
2. How the VRM Uses Information Provided by Visitors
Use of Personal Information
The VRM uses the Personal Information you provide to us for internal purposes, such as filling and tracking your purchases, analyzing trends and collecting statistics. The VRM may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns and related site information to third parties, but these statistics will not include any Personal Information.
The VRM may contact you by mail, phone or e-mail to inform you of an event or promotion that we believe would interest you. We may combine Personal Information you give to us online, in our stores or at the Museum. We may also combine this information with publicly available information and information we received from or cross-reference with our third-party vendors and others. We may use this combined information to enhance and personalize your shopping experience with us, to communicate with you about products or events that may be of interest to you, or for other promotional purposes.
You may opt out of receiving communications from the VRM by contacting us at in**@va****************.org.
We do not make your Personal Information available to third parties except as permitted by this Privacy Policy. Your e-mail address will not be shared with any third party unless you specifically allow it at the time of purchase. Notwithstanding the foregoing, the VRM may disclose Personal Information when such disclosure is reasonably necessary to comply with the law; enforce the terms of any of our user agreements; or protect the rights, property, and safety of VRM, the users of its site, or others.
Use of Outside Vendors
The VRM may from time to time retain qualified third-party vendors in order to help us manage the VRM Web Site and allow us to better serve our visitors and customers. These may include third-party vendors we engage to analyze the information we collect on the VRM Web Site. The VRM requires its vendors to maintain the security of the Personal Information to which they are provided access and restricts third-party vendors from using Personal Information in any way not expressly authorized by VRM. We may contract with third parties who use Cookies to collect information on our behalf. These parties are required to maintain the confidentiality of this information. If you would like to opt out of this use of your information, you can change the preferences of your browser so that it does not accept Cookies. We may contract with companies or others to provide certain services, including credit card processing, data management, promotional services, etc. We provide these service providers with the information they need to perform these services, but we restrict them from using the information in any way not expressly authorized by VRM.
Transfer of Ownership of Collected Information
VRM is the sole owner of the Personal Information collected on or through the VRM Web Site, in our stores or at the Museum. Personal Information collected from you may be transferred to a third party as a result of a sale, acquisition, merger or bankruptcy involving VRM.
3. Use of Cookies
Cookies
Cookies are small files of information that are stored on your computer’s hard drive by your Web browser. The cookies we use do not contain any Personal Information. We place cookies on visitors’ computers to collect aggregate information for site traffic analysis, such as the number of visitors and the number of pages viewed. Most Web browsers automatically accept cookies, but you can change the preferences of your browser so that it does not accept them. In order to use all the features of the VRM Online Store, we recommend that you accept cookies.
4. Linked Sites
Linking
The VRM Web Site may include links to web sites operated by third parties over which we have no control. VRM is not responsible for the privacy practices of such other sites and encourages you to be aware when you leave the VRM Web Site and to read the privacy policies of each and every web site that collects Personal Information. Once you leave the VRM Web Site, the VRM Privacy Policy will not apply, and you access such sites at your own risk.
5. Children and Parents
Children Twelve and Under
VRM does not solicit Personal Information from children. Visitors twelve years of age and under should remember that they are required to obtain an adult’s permission before submitting any Personal Information to this or any other Web site. If your child has submitted Personal Information and you would like to request that such information be removed, you may contact us via one of the contact methods described on the VRM Web Site and we will promptly remove such information and shall not use such information or include it in our database. Users twelve and under and their parents or guardians are advised that any Personal Information voluntarily entered by children may be available for use until VRM becomes aware that a user is under the age of thirteen and has had a reasonable opportunity to remove the information from the VRM Web Site.
6. Security Measures
Security
VRM uses commercially reasonable security standards to protect your Personal Information. VRM secure server software uses industry-standard Secure Socket Layer (SSL) encryption technology. SSL encodes your Personal Information as it travels over the Internet so that all transactions are secure. If you prefer, you may also place a VRM Store order by phone at (818) 678-4934 or by email in**@va****************.org. For membership gifts, please call (818) 678-4934 or by email in**@va****************.org. For donations, please call (818) 678-4934.
Disclaimer
The VRM takes commercially reasonable precautions to protect your Personal Information both online and off-line, but absolute security cannot be guaranteed. It is important for you to protect against unauthorized access to your password and to your computer. The VRM shall not be liable for the transfer or use of any Personal Information resulting from loss or distribution of data, the corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism or any other event beyond the VRM’s reasonable control.
7. Revisions to the VRM Privacy Policy
Revisions to our Privacy Policy
Please note that VRM may revise its privacy policy at any time, without notice. Any such change is effective immediately upon posting it on the VRM Web Site. Such revisions may arise in response to changes in the law, policy, or other factors. You agree to be bound by this Privacy Policy and any modifications to this Privacy Policy occurring prior to your continued use of the VRM Web Site, visiting the Museum or attending events to which you may have purchased tickets. We encourage you to periodically visit this page to review our most current policy. Certain provisions of this Privacy Policy may be superseded by expressly designated legal notices or terms located on particular pages on the VRM Web Site.
8. VRM’s Contact Information for Privacy Questions
Contact The Valley Relics Museum
E-mail us at in**@va****************.org with any questions, comments, or concerns about our privacy policy or any other aspect of our Web site.
