1. The VRM’s Policy on Collecting Information
Non-Personal Information on the VRM Web Site
When you log into the VRM Web Site, the VRM automatically collects information about your Internet connection, including but not limited to: (i) the name of the Internet domain you used to access the Internet; (ii) the IP address of the web site from which you linked directly to the VRM Web Site; (iii) the date and time you accessed the VRM Web Site; and, (iv) the pages you visited. This information (“Non-Personal Information”) does not identify you personally. We use this Non-Personal Information to monitor the effectiveness of the VRM Web Site and to consider potential improvements to the VRM Web Site.
When you purchase a ticket or product on the VRM Web Site or over the phone, we need to know your name, billing and shipping addresses, telephone number, e-mail address, and credit card information to process your order. Your credit card information will be used only as needed to process your transaction. When you purchase a ticket or product in person at the VRM, we may also request that you provide us with certain other Personal Information, such as your zip code and e-mail address. You may decide whether or not to provide such information. If you purchase a ticket to an event or promotion that we conduct jointly with another organization or company, we may share certain Personal Information about you, such as your name, address and e-mail address, with the relevant organization or company.
Memberships and Donations
When you purchase an VRM membership or make a donation to the VRM, we will ask you to provide us with the Personal Information we need to process your membership and/or to acknowledge your contribution. This information includes your name, billing and shipping addresses, telephone number, e-mail address, and credit card information. Your credit card information will be used only as needed to process your transaction.
From time to time, the VRM may invite you to participate in surveys. You may decide whether or not you wish to complete such surveys, which may ask about your background, occupation, or similar questions. We use this information to help us better understand our visitors’ needs and interests, which in turn allows us to better meet your expectations. Our online surveys are powered by SurveyGizmo or other third party apps.
The VRM will occasionally offer visitors the opportunity to participate in contests or sweepstakes. If you choose to enter, you will need to provide your name and e-mail address so that we may contact you in connection with the contest. We may also request that you provide us with certain other information, such as your zip code, state of residence and grade in school.
VRM E-mail (VRM Mail)
As a service, the VRM offers the opportunity to subscribe to our e-mails. If you choose to subscribe, you will receive VRM Mail on the topics you choose. You may subscribe or unsubscribe at any time by following the simple instructions at the bottom of each e-mail. On occasion, the VRM may send e-mails to individuals who have provided us with their e-mail address, informing them of Museum events or promotions we think may be of interest.
The VRM offers the opportunity to send e-cards featuring works in the VRM collection. If you choose to use our e-card service, you will need to provide your name and e-mail address, as well as the recipient’s name and e-mail address.
2. How the VRM Uses Information Provided by Visitors
Use of Personal Information
The VRM uses the Personal Information you provide to us for internal purposes, such as filling and tracking your purchases, analyzing trends and collecting statistics. The VRM may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns and related site information to third parties, but these statistics will not include any Personal Information.
The VRM may contact you by mail, phone or e-mail to inform you of an event or promotion that we believe would interest you. We may combine Personal Information you give to us online, in our stores or at the Museum. We may also combine this information with publicly available information and information we received from or cross-reference with our third-party vendors and others. We may use this combined information to enhance and personalize your shopping experience with us, to communicate with you about products or events that may be of interest to you, or for other promotional purposes.
You may opt out of receiving communications from the VRM by contacting us at in**@va****************.org.
Use of Outside Vendors
Transfer of Ownership of Collected Information
VRM is the sole owner of the Personal Information collected on or through the VRM Web Site, in our stores or at the Museum. Personal Information collected from you may be transferred to a third party as a result of a sale, acquisition, merger or bankruptcy involving VRM.
Cookies are small files of information that are stored on your computer’s hard drive by your Web browser. The cookies we use do not contain any Personal Information. We place cookies on visitors’ computers to collect aggregate information for site traffic analysis, such as the number of visitors and the number of pages viewed. Most Web browsers automatically accept cookies, but you can change the preferences of your browser so that it does not accept them. In order to use all the features of the VRM Online Store, we recommend that you accept cookies.
4. Linked Sites
5. Children and Parents
Children Twelve and Under
VRM does not solicit Personal Information from children. Visitors twelve years of age and under should remember that they are required to obtain an adult’s permission before submitting any Personal Information to this or any other Web site. If your child has submitted Personal Information and you would like to request that such information be removed, you may contact us via one of the contact methods described on the VRM Web Site and we will promptly remove such information and shall not use such information or include it in our database. Users twelve and under and their parents or guardians are advised that any Personal Information voluntarily entered by children may be available for use until VRM becomes aware that a user is under the age of thirteen and has had a reasonable opportunity to remove the information from the VRM Web Site.
6. Security Measures
VRM uses commercially reasonable security standards to protect your Personal Information. VRM secure server software uses industry-standard Secure Socket Layer (SSL) encryption technology. SSL encodes your Personal Information as it travels over the Internet so that all transactions are secure. If you prefer, you may also place a VRM Store order by phone at (818) 678-4934 or by email in**@va****************.org. For membership gifts, please call (818) 678-4934 or by email in**@va****************.org. For donations, please call (818) 678-4934.
The VRM takes commercially reasonable precautions to protect your Personal Information both online and off-line, but absolute security cannot be guaranteed. It is important for you to protect against unauthorized access to your password and to your computer. The VRM shall not be liable for the transfer or use of any Personal Information resulting from loss or distribution of data, the corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism or any other event beyond the VRM’s reasonable control.
8. VRM’s Contact Information for Privacy Questions
Contact The Valley Relics Museum